IT support

What you get, and when.

Hourly
£40 per hour
Remote session
£20 per 30 min
Hours
Evenings & weekends
  • Email & accounts
  • Microsoft 365
  • Wi-Fi & networks
  • Backups
  • Printers
  • Out of hours

How it works

From first message to finished job.

  1. Tell me what you need

    Email me what you need set up or what isn't working. Software problems can often be fixed in a remote session, at £20 for 30 minutes.

  2. Evenings or weekends

    On-site visits within 10 miles of Paisley are booked for an evening or weekend, at £45 for the first hour and £35 for each hour after that. Your working day carries on undisturbed.

  3. Fix and document

    Network work is labelled and documented, so your setup makes sense to whoever looks at it next.

  4. Not for emergencies

    For homes and offices of up to about eight people, at £40 per hour with a one-hour minimum. I can't respond to urgent problems during the working day, so this isn't a replacement for an on-call helpdesk.

Prices

IT support prices

GBP · Updated 21 Sept 2026

Setup and non-urgent help for homes and small offices of up to about eight people, remote or on site, in the evenings and at weekends.

Support
ServicePriceNotes
Remote support session (30 min)£20Software faults only
Small business IT support£40 per hourMinimum 1 hour
On-site visit (first hour)£45Evenings or weekends, within 10 miles of base
Each additional on-site hour£35Charged per 30 minutes after the first hour
Mileage beyond 10 miles45p per mileRound trip

Terms and notes

  • I work evenings and weekends, so IT support is for setup and non-urgent problems. I can't respond to urgent issues during the working day.
  • Hourly support has a one-hour minimum, then is charged per 30 minutes.
  • On-site visits are within 10 miles of Paisley; beyond that, mileage is 45p per mile, round trip.
  • You approve a written quote before any work or parts purchase starts.
  • Prices are shown as final amounts.

Quote

Price your job.

Pick the job, the equipment and how fast you need it to see the fee basis and turnaround.

What's the job

Equipment

How fast

IT support

Scope
Setup, small networks, backups
Equipment
Small office switches, APs and VPN
How it's handled
Cable runs labelled and documented
Turnaround
An evening or weekend session, booked in advance
Where
Remote session over the internet
Remote session
£20 per 30 minutes
Fee basis
£40 per hour, minimum 1 hour
After handover
Evenings and weekends, no emergency cover
Indicative from
£40 per hour
  • Written quote before work starts
  • You deal with me, start to finish
Book this jobSee the full price list

Questions

Common questions.

All questions

For teams of up to about eight people, I can handle setup, small networks, backups and non-urgent fixes at £40 per hour with a one-hour minimum. I work evenings and weekends, which suits installs and upgrades without disrupting your day, but I can't respond to urgent problems during working hours. If you need a fix by lunchtime, I'm the wrong person.

Evenings and weekends. I run Reverse Polarity alongside a full-time job. Evening and weekend visits also suit people who work during the day.

Yes. I can build your website and also set up the machines and the network it runs on, so you have one person to call for both.

Start here

Tell me what you need.

A couple of paragraphs is plenty. I'll read it myself and reply within 24 hours.

Get in touch